We want you to love what you order!
If you are not satisfied with your retail purchase, return the item(s) for an exchange or a 100% refund to your original method of payment. All returns must be made within 15 days of placing your order.
All returned items must be in the original condition - unworn and with tags. We do not accept washed items. If you are asking for an exchange, we will send your replacement item(s) at no charge. We will issue you a refund if we do not have availability of the item(s) you requested.
Indicate what you are returning and why. Let us know if you would like to return your item(s) for an exchange or if you are requesting a refund. In order to help us process your return, please include your name, email address, transaction number, and enclose the items you are returning. You will be responsible for the shipping charges associated with sending the return back to us. Please notify us via email upon shipping.
824 So. Los Angeles St., Suite 403
Los Angeles, CA 90014
We welcome international orders!
We ship via USPS (United States Postal Service).
(Delivery days per USPS Website – www.usps.com.)
Priority Mail 2-3 business day delivery
Express Mail 1-2 business day delivery
Priority Mail 6-10 business day delivery
Express Mail 4-6 business day delivery
You will receive an email with a tracking number when your order ships.
Shipping prices vary based on the items you order and shipping method. To find out how much shipping is, add the items to your shopping cart and proceed to checkout. You won't need to enter your billing info or place your order to find out the shipping cost. Just enter your shipping address during the first step of the checkout process, and then proceed to the second step of the checkout process to see the different shipping options and prices. You'll see the shipping cost under each shipping option and the total cost - items + shipping - on the right side of the screen under "Cart Summary".
Shipping options and prices will vary based on the items you have in your cart. Add or remove items and follow the same steps to determine the new shipping price.
Note: International orders - custom fees and additional fees may apply for international shipments. Contact your local customs office for more information.
Email us for additional questions regarding shipping rates and transit times:
For wholesale information and pricing, please email us:
We will not sell or share your personal information with third parties. From time to time, we may contact you about products or events that are relevant to your interests.
We don’t sell, rent, lease or give away user email addresses. We will not share your email information with third parties.
The images on this site are for on-screen viewing only. They may not be copied, reproduced, manipulated or used in any way, for personal or commercial use, without express written permission from Carolyn’s Kitchen.
Unauthorized use or reproduction of a photograph constitutes copyright infringement and is a violation of federal copyright law.
We would be happy to share images from our library to accompany editorial coverage, including Social Media outlets. Please e-mail us to request images sent to you by email.